Telephone OperatorsResume Example & Template
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections.
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Telephone Operators resume template
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Dedicated Telephone Operators with [X] years of experience in Active Listening, Speaking, Reading Comprehension. Provide information by accessing alphabetical, geographical, or other directories. Proven record of reliable, high-quality work and strong collaboration.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Update directory information.
- Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.
High School Diploma or some college — School Name, Year
Top skills for a Telephone Operators resume
ATS keywords for Telephone Operators resumes
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