Support

We’re here to help.

Stuck on something, found a bug, or have a feature request? Email us and a real person will reply.

Email support

Send us a note and we’ll get back to you, usually within a business day.

Things to include in a bug report

What you were doing when the issue happened
What you expected to happen
What actually happened (a screenshot helps a lot)
Whether you’re on iPhone, web, or both
Your iOS or browser version, if you know it

Subscriptions and billing

All paid subscriptions are sold through the Apple App Store. For billing questions, refunds, or to manage auto-renewal, please go to iPhone Settings › [your name] › Subscriptions or contact Apple Support. Phaeto cannot reverse Apple-billed transactions.

Questions about what each plan includes? See our FAQ.

Privacy, data, and account deletion

For data access, correction, or deletion requests, see Section 6 of the Privacy Policy or email support@phaeto.com.